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Cyber Awareness AI
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Security awareness and human risk, built in Australia

Turn your people into your strongest line of defence

Realistic local simulations, one-click reporting, two-minute lessons at the moment they matter, and a risk score your board can actually understand. Delivered and supported by Universal Computer Solutions.

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  • Microsoft Entra ID sign-in
  • Australian scenarios
  • Explainable risk scoring
Cyber Awareness AI organisation dashboard showing risk score, click and report trends, and recommended next steps
Australian phishing scenarios, each with labelled red flags
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Australian phishing scenarios, each with labelled red flags
micro-lessons of two to five minutes
12
micro-lessons of two to five minutes
passwords stored from simulated sign-in pages
0
passwords stored from simulated sign-in pages
least-privilege roles, from MSP to staff member
5
least-privilege roles, from MSP to staff member
How it works

One loop, done properly

Simulate, report, triage, coach and measure. Each step feeds the next, and every decision the platform makes is explained.

  1. 01Simulate
  2. 02Report
  3. 03Triage
  4. 04Coach
  5. 05Measure
Simulate

Realistic scenarios your people actually receive

Phishing simulations written for Australian workplaces: ATO and myGov impersonation, supplier bank detail changes, toll and parcel texts, PayID marketplace scams and Microsoft 365 credential lures. Every scenario lists its red flags, so every simulation teaches something.

  • Easy, moderate and hard lures, filtered in one click
  • Business-hours send windows and per-team targeting
  • Organisation and platform-wide kill switches
Campaign builder showing Australian phishing scenarios grouped by difficulty
Report and triage

Separate real threats from simulations, automatically

Staff report anything suspicious in one click. Rules recognise simulations, lookalike domains, payment and credential lures, and route genuine threats to your service desk, so analysts only see what needs a human.

  • Rule-based classification you can read and audit
  • Escalation to Teams, email or your PSA
  • Analyst notes and outcomes kept on record
Report inbox with simulations, suspicious and malicious emails classified by rule
Measure

A risk score that shows its working

Every person, team and organisation gets a score from 0 to 100, and every point is visible: what raised it, what lowered it, and why. No black box, and a formula you can publish to your board.

  • Signals weighted by recency and lure difficulty
  • Team comparison and six-month trends
  • Executive summary ready for a QBR, with CSV evidence exports
Individual risk score broken down into visible signals with simulation history
Staff experience

Humane by design, so people keep reporting

Clicking a simulation leads to a kind, specific explanation and a short lesson, never a telling off. Reporting is celebrated. There are no leaderboards of failure.

  • Teachable moments

    Shows exactly what gave the message away, straight after the click.

  • Two-minute lessons

    Short, Australian, with a quick three-question check.

  • Positive progress

    Badges for reporting and learning, never for catching people out.

  • Works on any device

    Staff can finish lessons on their phone between jobs.

Staff home screen with tasks, contribution and badges
A two-minute lesson on a phone
For managed service providers

Run awareness for every customer from one console

UCS manages programs across many organisations, while each customer’s administrators see only their own people and results.

  • Every organisation’s health, risk and live campaigns at a glance
  • Open any customer’s console with a visible banner, recorded in their audit log
  • Publish scam alerts to every organisation at once
  • One shared library of scenarios, lessons and surveys
Platform console listing every organisation with risk, click and report rates
Reporting

Board-ready without a BI tool

A one-page executive summary with trends, team comparison and key messages, ready to print or save as PDF. Export the evidence behind it as CSV for auditors, insurers and ISO/IEC 27001 awareness training records.

Executive report with key metrics, six-month trend chart and key messages
Security

A security product should be secure itself

The platform holds sensitive information about your people. It is built to the same standard we hold our customers to.

  • Microsoft Entra ID sign-in

    Staff and admins sign in with their existing Microsoft account through Cloudflare Access, with MFA enforced in Entra.

  • Strict organisation separation

    Every query is scoped to one organisation, enforced in code and in SQL, and proven by automated cross-tenant tests.

  • No credentials captured

    Simulated sign-in pages never send what people type. We record only that a form was submitted.

  • Full audit trail

    Every administrative action is logged, including each time UCS staff open a customer’s console.

  • Least privilege roles

    Platform owner, engineer, organisation admin, read-only reporter and staff member, each with only what they need.

  • Privacy-respecting surveys

    Anonymous surveys store answers with no link to the person who gave them.

Ready to see it with your own team?

Talk to Universal Computer Solutions about a pilot for your organisation. We will set it up, run your baseline and walk you through the results.

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Cyber Awareness AI